Questions & Answers

Flat lay of the Postmarked Heaven Christian monthly letter subscription showing envelope, wax seal, scripture card, reflection card, and devotional letter

When will my first letter arrive?

We send your first mailer within 1–2 weeks of subscribing. After that, you can expect a new delivery every week to month depending on your subscription frequency.

Can I send this as a gift?

Yes! Many of our subscribers send this as a meaningful Christian gift for any season. At checkout you can include the recipient’s address, and we'll make sure their faith-filled letters feels as personal and meaningful as if it were sent directly from you.

What subscription frequency is recommended for my season?

For steady encouragement, many choose 1–2 letters per month. If you’re walking through a tender season (grief, healing, transition), the 3-per-month option offers more frequent scripture-based encouragement.
You can explore all five Christian letter collections here.

Are the letters handwritten or printed in a handwritten style?

Each letter is printed in a handwritten-style script on linen paper to create a warm, personal feel. These faith-filled letters are written by hand initially, then professionally reproduced so the message remains consistent and beautiful.

Can I cancel or get a refund on my Christian letter subscription?

Yes! You may cancel your monthly Christian letter subscription anytime. If you cancel after a month’s mailer has shipped, you’ll still receive that delivery and your subscription will end before the next billing cycle.

For a yearly Christian letter subscription, you have 30 days from your purchase date to cancel for a full refund. After 30 days, yearly subscriptions are non-refundable, but you’ll continue receiving your remaining mailers through the end of your term.

What if my mailer arrives damaged or missing?

Please let us know right away! We’ll happily send a replacement so you never miss the encouragement waiting for you inside.

Where does the scripture come from?

Each scripture is taken directly from the Holy Bible. We prayerfully select passages that align with the theme of each collection and the season of life it speaks into. Scriptures may be drawn from trusted translations such as the ESV, NIV, NLT, and others. Each verse is quoted in its original wording so you can reflect on it in your own preferred Bible as well.

Who writes the letters of encouragement?

Every letter and scripture pairing is lovingly written and chosen by members of our faith community. While we take great care in prayer and preparation, we are not professional theologians or editors. You may notice small imperfections in grammar or wording along the way — but our heart is to share encouragement and truth, not polished perfection.

A Glimpse Inside

Each Postmarked Heaven letter is written as a quiet, personal moment of encouragement - meant to be opened slowly, read prayerfully, and returned to often.
Below is a short excerpt to give you a feel for the tone and heart behind the letters.


"You may feel like you are carrying more than you were meant to today.
Not because you are weak - but because you care deeply, love fully, and give without keeping score.

There are moments when your hands are busy and your heart feels stretched thin, and you wonder if anyone sees the unseen work you do - the prayers whispered under your breath, the strength it takes to keep showing up, the faith it requires to trust that this season matters.

It does.

Nothing you offer in love is wasted. No quiet sacrifice goes unnoticed. Even when the days blur together and progress feels slow, there is purpose being woven into places you cannot yet see.

You are allowed to pause.
You are allowed to breathe.
You are allowed to rest in the truth that you are not forgotten, not behind, and not alone.

Grace meets you here - right where you are - not asking you to do more, but reminding you that you are already held."

Full letters are delivered by mail and reserved for subscribers.

Our Policies

Shipping
Your first mailer will be sent within 1–2 weeks of your order. Following months are shipped around the same time each month. At this time, we ship only within the United States.

Refunds & Cancellations

  • Monthly Subscriptions – You may cancel anytime. If you cancel after a month’s mailer has already shipped, you’ll still receive that month’s delivery, and your subscription will end before the next billing cycle.
  • Yearly Subscriptions – You have 30 days from your purchase date to cancel for a full refund. After 30 days, your subscription is non-refundable, but you will continue receiving your remaining monthly mailers through the end of the year.

Damaged or Missing Items
If your mailer arrives damaged, incomplete, or missing, please reach out to us. We’ll gladly send a replacement to make sure you don’t miss a letter of encouragement.

Disclaimer
The letters from Postmarked Heaven are written with prayer and care, inspired by Scripture and meant to encourage your walk of faith. They are not direct revelations from God, but devotional reflections created to remind you of His love and presence.

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