When will my first letter arrive?
Your first letter will be sent within 1–2 weeks of your order. Arrival time depends on postal delivery.
Ongoing letters are then mailed monthly or every two weeks, according to your selected plan. Prepaid Collections follow the delivery schedule listed on the product page. Shipping is free within the United States.
Can I send this as a gift?
Yes! Enter the recipient’s name and shipping address at checkout and use your own email address for order updates.
To include a personal message, write it in the “Order special instructions” box in your cart before checking out. You can also request a preferred start date there.
Ongoing subscriptions renew until canceled. The prepaid Collection is a one-time purchase and ends after all included letters have been sent.
What subscription frequency is recommended for my season?
For steady encouragement, many choose 1 per month. If you’re walking through a tender season (grief, healing, transition), the 2-per-month option offers more frequent scripture-based encouragement.
You can explore all five Christian letter collections here.
Are the letters handwritten or printed in a handwritten style?
Each letter is printed in a handwritten-style script on linen paper to create a warm, personal feel. These faith-filled letters are written by hand initially, then professionally reproduced so the message remains consistent and beautiful.
Can I cancel or get a refund on my Christian letter subscription?
Ongoing Letters
You may pause or cancel future renewals anytime. The monthly option is billed at $9 each month. The every-two-weeks option is billed at $16 every four weeks and includes two separately mailed letters.
Canceling stops future renewals. You will still receive any letters already paid for, including the second letter in a paid four-week cycle.
Prepaid Collections
You may cancel within 30 days of purchase for a full refund, even if letters have already been sent. Any remaining deliveries will then stop.
After 30 days, prepaid Collections are non-refundable. You will continue receiving the remaining letters according to your Collection’s schedule. Prepaid Collections do not automatically renew.
What if my mailer arrives damaged or missing?
Please let us know right away! We’ll happily send a replacement so you never miss the encouragement waiting for you inside.
Where does the scripture come from?
Each scripture is taken directly from the Holy Bible. We prayerfully select passages that align with the theme of each collection and the season of life it speaks into. Scriptures may be drawn from trusted translations such as the ESV, NIV, NLT, and others. Each verse is quoted in its original wording so you can reflect on it in your own preferred Bible as well.
Who writes the letters of encouragement?
Every letter and scripture pairing is lovingly written and chosen by members of our faith community. While we take great care in prayer and preparation, we are not professional theologians or editors. You may notice small imperfections in grammar or wording along the way - but our heart is to share encouragement and truth, not polished perfection.